Customer Service

Shipping & Delivery

We ship items via UPS or via the US Postal Service. While we strive to ship items as fast as we can we may occasionally be overwhelmed with orders and it can sometimes take a day or two to ship some orders. For orders with expedited shipping services, we can usually get those out the same day they were ordered if the order is placed before 1:00 pm PST (except weekends or holidays). After your order has been processed and shipped, we will email you tracking information.

Privacy & Security

Please view our full Privacy Policy by clicking on the Privacy Policy link found at the bottom of all our pages or by clicking here.

Returns & Waranty

TekMat extends a Lifetime Warranty to the original purchaser of all TekMat's. The Lifetime Warranty covers all manufacturer defects for the lifetime of the product and does not apply to damages caused by typical wear and tear, improper use, modifications, alterations or negligence. Lifetime is defined as the expected life of the product.

Viewing Orders

If you created an account while checking out or already had one, you can view your orders and other fun stuff by clicking on the "my acount" link toward the top of every page. We also send emails to update you on the status of your order.

Updating Account Information

Just like most everything else on the site that does not involve buying, paying for stuff or reading boring policies... you can access your account information along with all the other important information by clicking on the "my accout" link toward the top of every page.

Customer Service Contact Information

PO Box 535189
Grand Prairie, TX 75053-51890
ph: 877.269.8490


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